Q: Are there specific appointment hours for the studio?
A: Yes. We are typically available 7 days a week to serve our clients except on holidays and scheduled events. Hours available for scheduling are Mondays - Thursdays (9am to 6pm), Fridays and Saturdays (9am to 7pm) and some Sundays (12pm to 4pm). In such instances of no scheduled appointments, studio doors are closed at the discretion of management.
Q: Is there a cancelation/no show policy?
A: Absolutely. Because time is valuable. We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients and therapists, the following policies are honored: A 12 to 24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us advance notice, you will be charged a $25 fee for your 1st missed appointment. This amount must be paid prior to your next/rescheduled appointment. Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged a $25 fee for their “missed” appointment as well. Any future cancelations/no shows will be responsible to pay the FULL amount of missed appointments prior to next/rescheduled appointment with the potential of being released from scheduling with our studio.
Q: Is insurance accepted at the studio?
A: No. We do not accept or bill insurance at this time but we do accept eligible HSA (Health Savings Account) and FSA (Flexible Savings Account) cards that allow your monies to be used during the year to pay for a large variety of medical expenses! For insurance reimbursement, you may request an itemized payment receipt from Help Yourself for your therapeutic massage services. A customized receipt will be provided to support your claim for coverage or reimbursement under your health plan's FSA/HSA. Any of the therapist's treatment notes may be provided as well if necessary.
(NOTE: Be sure to check with your insurance provider for HSA or FSA qualifications)
According to IRS regulations, your therapeutic massage therapy session MUST be primarily to alleviate or prevent a physical or mental ailment and considered as a medical treatment to be qualified as a medical expense. (Examples of illnesses that could qualify as a medical treatment: carpal tunnel syndrome, stress, back pain, arthritis, diabetes, hypertension, fibromyalgia, chronic fatigue, anxiety, depression and pain management.) If you are suffering from any of the fore mentioned conditions, massage sessions must be prescribed by your doctor with a diagnosis code. Please bring all documentation with you at your scheduled appointment.
For more information, please view the following links on IRS Regulations on HSAs and more:
Q: Are discounts, gift certificates, and packages offered?
A: Yes. We honor discounts, specials, series, and packages. Gift cards are always available.
Q: Where will my massage or bodywork session take place?
A: Your sessions will take place in a professional, safe, private, and comfortable setting.
Q: Must I be completely undressed?
A: Depends on your comfort level. Most massage and bodywork techniques are traditionally performed with the client unclothed; however, it is entirely up to you what you want to wear. You should undress to your level of comfort. You will be properly draped during the entire massage session. Only the area being worked on will be exposed.
Q: What parts of my body will be massaged?
A: A typical full-body session will include work on your back, arms, legs, feet, hands, head, neck, and shoulders. For clinical therapies, the area of focus will be worked on. Abdominal massage is also available upon request.
Q: What will the massage or bodywork feel like?
A: A relaxing Swedish massage is often a baseline for clients. In a general Swedish massage, your session may start with broad, flowing strokes that will help calm your nervous system and relax exterior muscle tension. As your body becomes relaxed, pressure will gradually be increased to relax specific areas and relieve areas of muscular tension. Often, a light oil or lotion is used to allow your muscles to be massaged without causing excessive friction to the skin. The oil also helps hydrate your skin. You should communicate immediately if you feel any discomfort so that another approach may be taken. Massage and bodywork are most effective when your body is not resisting.
Deep Tissue and Clinical Massage Therapy can be more intense as the deeper muscles and connective tissues are targeted to help alleviate and manage pain, addressing what we commonly call "knots" or trigger points.
Q: Are there different kinds of massage and bodywork?
A: Yes there are! There are numerous types of massage and bodywork; various techniques utilize different strokes, including basic rubbing strokes, rocking movement, posture and movement re-education, application of pressure to specific points, and more. We can discuss which methods may be most appropriate for you during your consultation.
Q: What should I do during the massage or bodywork session?
A: BREATHE!! Prior to the massage, feel free to ask the practitioner any questions about the technique or the upcoming session. During the massage, make yourself comfortable. Your therapist will either gently move you or tell you what is needed throughout the session (such as lifting your arm). Many people just close their eyes and completely relax, communicating if/when they need more or less pressure, another blanket, or anything else relevant to the session. If you have any questions regarding the session type or about the particular technique you are receiving, feel free to ask.
Q: How will I feel after the massage or bodywork session?
A: Most people feel very relaxed and relieved. Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, people often experience increased energy, heightened awareness, and greater productivity which can last for days. Since toxins are released from your soft tissues during a massage, it is recommended you drink plenty of water following your massage.
Q: What are the benefits of massage and bodywork?
A: Massage and bodywork can help release chronic muscular tension and pain, improve circulation, increase joint flexibility, reduce mental and physical fatigue and stress, promote faster healing of injured muscular tissue, improve posture, and reduce blood pressure. Massage and bodywork is also known to promote better sleep, improve concentration, reduce anxiety and create an overall sense of well-being.
Q: Are there any medical conditions that would make massage or bodywork inadvisable?
A: Yes. That's why it's imperative that, before you begin your session, we ask general health questions. It is very important that you inform your therapist of any health problems or medications you are taking. If you are under a doctor's care, it is strongly advised that you receive a written recommendation for massage or bodywork prior to scheduling any session. Depending on the condition, approval from your doctor may be required.
Q: Are other services offered at the studio?
A: Yes there are. Although we specialize in Integrated Massage Therapy which generally allows us to provide signature, customized sessions for each individual client based on their goals and physical assessments, we also offer private one on one specialty services.
We offer wellness workshops such as private meditation and energy based bodywork that helps to promote healing for the emotional and mental aspects of the mind.
Our one on one spa specialty services include natural wellness such as signature body scrubs and soaks for hand, foot, and skin care. Our clients enjoy the ear candling and infrared sauna, both are great for detoxification.
For couples and parties of 3 to 10, we cater to studio spa lock in days or personal events held at Help Yourself--a mini vacation away from everyday life.
Onsite chair massage is also available at your locations or events.
Contact us for more information about our services, rates, or for a consultation.
Q: What is Infrared Sauna?
A: Infrared Sauna is a type of sauna that uses light to create heat as an effective tool to gently heal the body. Some of the benefits of use include: weight loss, detoxification, skin purification, relaxation, soothes joint pains, promotes wound healing, and increases circulatory health. Want to know more? Give us a call to schedule a free Infrared Sauna consultation!
Q: What is Ear Candling?
A: Ear Candling can be considered as an ancient alternative form of ear health care. During a session, the tapered end of an ear candle is placed in a the ear while the other end of the candle is lit, in the belief that earwax and other impurities are drawn out of the ear canal by a partial vacuum created by the candle flame. With all things, there has been research that opposes the benefits of ear candling, but this option is available at our studio and self proclaimed effective by management and multiple clients that receive Ear Candling for general ear health care. Give us a call to schedule a Ear Candling consultation!
Didn't see something that you are inquiring? For any other questions, please contact us!